I. ALL USERS SHALL ABIDE BY THE KYC, ANTI-MONEY LAUNDERING, ANTI-TERRORIST FINANCING, AND LEGALITY PRINCIPLES SET OUT IN THE POLICY:
Users shall strictly comply with the platform’s KYC policy (including but not limited to the real-name verification requirement) concerning Users’ identity and P2P transaction-related accounts (including but not limited to spot accounts and fiat currency accounts, hereinafter collectively referred to as “Accounts”), and shall ensure that the Accounts they use on the P2P platform (“P2PNG”) are legally registered and only used by themselves.
When triggering P2PNG’s anti-money laundering and anti-terrorist financing alarms, Users shall actively cooperate with the platform in its verification, and assist in providing any risk control evidence as needed (subject to P2PNG’s risk control measures then effective).
If Users fail to comply with (I.2.), P2PNG has the right to disable all or any part of the features of their Accounts.
Users shall be responsible for ensuring that they have the legal rights to the transaction in accordance with applicable laws. P2PNG shall not be responsible for the legality or illegality of Users’ transactions in any way. While P2PNG is not part of any P2P transactions between the Users, to ensure compliance, P2PNG may (but is not obliged to) review user transactions for legality and take necessary actions in accordance with applicable laws.
It is the Users’ responsibility to comply with all applicable local laws in relation to use of the P2PNG platform, including tax obligations.
II. General Trading Instructions:
Always read the terms on the ad description page before placing an order to avoid disputes.
Use clear terms in your ad — bullet points, short paragraphs, and clarity are encouraged.
Make sure your actual payment method matches the one you selected during ad setup.
Do not trade crypto/currency via third-party channels (e.g., social media, WhatsApp, Telegram). P2PNG is not liable for losses from off-platform transactions.
Refrain from using offensive language in all areas of the platform — including chat, live support, and comments.
Unless agreed beforehand, the sender must pay any additional fiat transaction charges. For certain currencies (e.g., RUB, UAH, SGD), the Seller must always receive the full amount.
III. Buyer’s Instructions:
Use a Seller-supported payment method and complete payment within the Seller’s stated timeframe. Then click “Transferred, notify seller”.
Use a payment account in your KYC-verified name. Non-KYC names will result in suspension of your P2P access for at least 15 days.
Do not click “Transferred, notify seller” without making payment. Doing so may lead to account suspension.
Do not use international transfers or non-instant payments without Seller approval.
Do not include sensitive words (e.g., BTC, Crypto, P2PNG) in your payment remarks.
If the Seller doesn’t release crypto after payment, use chat first. If no resolution, file an appeal — with valid documents — for P2PNG to assist. Note: P2PNG is not obligated to resolve disputes.
Violations may lead to account suspension or restriction.
Ad terms must not contradict P2PNG’s User Transaction Policy.
IV. Seller’s Instructions:
The payment account must match your KYC-verified name on P2PNG.
Once full payment is received, crypto must be released within 15 minutes.
Do not request order cancellation via support without buyer’s consent.
Prices in active orders are final and non-negotiable.
Keep your registered phone/email active for communication.
If payment fees are deducted, you must provide official proof of those fees.
Ad terms must not contradict P2PNG’s policy.
Violations may result in restrictions or suspension of your P2PNG account.
V. Risk Warning and Disclaimer:
P2P transactions come with risks including price volatility, counterparty risk, and fiat compliance issues.
You are solely responsible for your decisions and risks.
Do not share personal or sensitive info in chat or ads (e.g., bank names, social media).
Multi-account trading is strictly prohibited.
P2PNG is not a party to any transaction. Disputes are your responsibility.
P2PNG may take necessary actions to protect all users — including cancelling trades or disabling accounts.
P2PNG does not have business relationships with payment methods listed on the platform.
VI. Abnormal Trading Behaviors and Measures:
P2PNG may not be liable for losses due to technical failures, power outages, or security issues not caused by gross negligence.
Your account may be restricted or suspended if:
You violate this policy or applicable laws.
You use multiple accounts to trade.
You hinder other users’ ability to use the platform.
You abuse, harass, or threaten others or share their private info.
You commit fraud, attempt illegal fund transfers, or engage in suspicious asset movements.
Examples and Handling Rules:
